Use a Change Management Consultant
Why use a change management consultant? This is a very good question because unless you are very clear about exactly what sort of help you need I would just simply say don’t!
Key factors
There are a number of factors that will have a bearing on how you approach using a change management consultant – or in determining whether you even should do so.
~ Your objective – the deliverable you are seeking. [See comment below re 3 fundamental motivations]. What do really want? An answer or solution that (a) you can implement or (b) someone else can implement for you? A solution and the knowledge and means to be able to replicate it yourself in future?
~ Your company’s size. The smaller you are the more you need to maximise the leverage of your budget. The difficulty you have is that you need the knowledge and expertise but you can’t generally afford to pay someone else to do it.
The larger you are the greater the temptation and tendency to take the easy way out and pass the problem on to external consultants – rather undertaking the diagnosis yourself which is part of what senior management are paid to do and training your own people and/or where necessary hiring interim external support.
~ Your budget – this is usually closely related to the size of your organisation. Thus the larger you the easier it is to “throw money” at the problem with external consultants but avoid taking the difficult steps to resolve the real issue. The smaller you are the greater the tendency to be reluctant to spend any money at all and to just “muddle through”.
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